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Cloud TelephonyVirtual Number is your personal reception hosted virtually in cloud telephony environment. In this you get a personal telephone number where your customers can call 24x7. Customers calling to your number are greeted with a message customized specially for you and can select Channels (Simultaneous Incoming calls) set by you to speak with concerned person or leave a voicemail ! Hosted PBX Service Provider in IndiaVirtual Receptionist is a cloud based EPABX system for small businesses with more intelligent and simpler call routing, tracking, transfer etc. Virtual Receptionist serves as low cost virtual, intelligent, phone operator for businesses which manages all your business phone communication via single number and platform.
How our IVR Service actually works ?Anyone who calls on your Office Number (IVR Number) will first hear a personalized Welcome Message as below;(Eg : Welcome to ABC Company, We provide Services ) and after welcome message it will play IVR Extension options like: Dial 1 : For Sales Department Dial 2 : For Support Department Dial 3 : For Complain Dial 0 : To Leave a Voice Message And based upon extension option selected by caller your incoming call will be automatically routed instantly to mobile or land-line phone mapped to that extension. And your company agent in real-time starts talking to caller. And once the call is completed automatically system will send acknowledgment SMS to callers number with your Sender ID eg : EMPROS SMS Msg : Thank You for contacting us. To know more visit us at www.emproit.com Our IVR Service is provided with web based panel with detailed call logs. Your entire call conversion along with any voice mails are automatically recorded into our cloud based IVR system. And you can listen call recording anytime by just login into your web-based call log panel. Our Cloud Based IVR Servicestrong> / Virtual Receptionist Service is fully customized service and as per your business requirement we can customize the settings. Features are as below:Welcome Message After Hours Support Multiple Extensions On Hold Music Toll Free Numbers (Cost extra) Call Forwarding Conferencing Call Details Call Recordings
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