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	Instant high Priority SMS Gateway to send Alert & Critical Messages.

	Get quality leads, increase sales & reduce cost per sale with our strategic approach.

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Cloud Telephony

Testimonials

Cloud Telephony

Virtual Number is your personal reception hosted virtually in cloud telephony environment. In this you get a personal telephone number where your customers can call 24x7. Customers calling to your number are greeted with a message customized specially for you and can select Channels (Simultaneous Incoming calls) set by you to speak with concerned person or leave a voicemail !

Hosted PBX Service Provider in India

Virtual Receptionist is a cloud based EPABX system for small businesses with more intelligent and simpler call routing, tracking, transfer etc. Virtual Receptionist serves as low cost virtual, intelligent, phone operator for businesses which manages all your business phone communication via single number and platform.

Channels means Number of Simultaneous Calls. In 1 channel Only 1 Call can be connected at a point of time. It is usually suited for a company wherein there are only 1-2 people and are expecting lesser calls. In channel 3, three Calls can be connected at the same point of time and 4th call will go on hold until any of the first 3 disconnects the call.
Example : At one point of time there are 2 customers who are speaking with your Sales Department, 1 Customer speaking with Billing and 1 speaking with Support. It is suitable for larger setup 2 - 10 people team expecting higher number of simultaneous call.

EmproIT is Mumbai's leading IVR Service / Virtual Receptionist Service Provider / Virtual PBX / Hosted PBX / Cloud PBX / Hosted PBX Service Provider / Cloud PBX Service Provider / Virtual PBX Service Provider Company since past 4 years. To maintain ourselves as best IVR Service Provider in Mumbai, we have tieup with all major Telecom Operators and hence we ensure direct connectivity across all regions in the country.

EmproIT is well-known Cloud Based Phone System, & Best Virtual PBX Phone Systems for small business.

How our IVR Service actually works ?

Anyone who calls on your Office Number (IVR Number) will first hear a personalized Welcome Message as below;

(Eg : Welcome to ABC Company, We provide Services ) and after welcome message it will play IVR Extension options like:

Dial 1 : For Sales Department

Dial 2 : For Support Department

Dial 3 : For Complain

Dial 0 : To Leave a Voice Message

And based upon extension option selected by caller your incoming call will be automatically routed instantly to mobile or land-line phone mapped to that extension. And your company agent in real-time starts talking to caller.

And once the call is completed automatically system will send acknowledgment SMS to callers number with your Sender ID eg : EMPROS

SMS Msg : Thank You for contacting us. To know more visit us at www.emproit.com

Our IVR Service is provided with web based panel with detailed call logs. Your entire call conversion along with any voice mails are automatically recorded into our cloud based IVR system. And you can listen call recording anytime by just login into your web-based call log panel.
Our Cloud Based IVR Servicestrong> / Virtual Receptionist Service is fully customized service and as per your business requirement we can customize the settings.

Features are as below:

Welcome Message
After Hours Support
Multiple Extensions
On Hold Music
Toll Free Numbers (Cost extra)
Call Forwarding
Conferencing
Call Details
Call Recordings

Industries using our Software

Advertising and Event Management
Airlines and Aviation
Automobile
Consumer Durable
Courier and Logistics
E-commerce
Education
FMCG
Hotels and Resorts
Insurance
Media and Entertainment
Placements and Overseas Education Consultants
Real Estate
Retail
Stock Broking
Tours and Travels
Web CRM

Services available at all cities across India

Pune, Mumbai, Baroda, Vadodara, Delhi, Indore, Jaipur, Bhopal, Lucknow, Surat, Bharuch, Ahmedabad, Nasik, Aurangabad, Bengaluru, Chennai, Kolkata, Hyderabad, Noida, Kanpur, Nagpur, Ludhiana, Patna, Thana, Agra, Varanasi, Nashik, Meerut, Faridabad, Allabhad, Amritsar, Vishakhapatnam, Ghaziabad, Rajkot, Jabalpur, Coimbatore, Srinagar, Aurangabad, Ranchi, Jodhpur, Gwalior, Chandigarh, Trivandrum, Mysore, Navi Mumbai, Jalandhar, Bareilly, Kota, Bhubaneshwar, Gorakhpur, Rajpur, Kochi, Cuttack, Ajmer, Kolhapur, Dehradun, Jamnagar, Udaipur, Jhansi, Jalgaon, Anand, Thane, Gurgaon, Indore.

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Bank Account Details:

EMPRO IT Solutions

Bank Name: ICICI Bank Limited

Branch : Goregaon(W)
Account Name: EMPRO IT SOLUTIONS.
Account No: 643405050231

EFT/IFSC CODE: ICIC0006434
Account Type: Current account

Office no 2, Jeevan Vibhuti CHS, Haji Bapu road, Malad(East), Mumbai 400097. India.

Call : 09221667778.
Email: sales@emproit.com

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