Your Best Employee Never Sleeps. AI Chatbots That Sell, Support & Scale 24/7.
From WhatsApp to website — intelligent chatbots that handle support, qualify leads, sell products, and book appointments. Automating 60-80% of queries while your team focuses on what matters.
67% of Consumers Prefer Chatbots Over Human Support
67% of consumers globally have used a chatbot for customer support, and 74% prefer chatbots for quick answers. In India, chatbot adoption is growing at 35% annually — businesses that don't automate are drowning in support tickets.
At EmproIT, we build chatbots that feel human, not robotic. AI/NLP-powered conversations, CRM-integrated flows, multi-channel deployment, and smart human handoff. Our bots handle 60-80% of queries, reduce support costs by 40%, and generate leads while your team sleeps.
AI/NLP
Natural language understanding for human-like conversations
Multi-Channel
WhatsApp, website, Instagram, Facebook, Telegram
Integrations
CRM, e-commerce, payments, and ticketing systems
Smart Handoff
Seamless transfer to human agents with full context
Chatbots for Every Business Need
From simple FAQ bots to AI-powered conversational commerce.
Customer Support Bot
FAQ automation, order tracking, returns/refund processing, troubleshooting guides, and ticket creation. Handles 60-80% of repetitive queries. Multi-language support (Hindi, English, regional). 24/7 availability.
Lead Qualification Bot
Conversational lead forms — qualifying budget, timeline, requirements, and authority before human handoff. 3-5x better conversion than static forms. Instant CRM push with lead score.
E-Commerce Bot
Product discovery, size/variant selection, cart management, payment processing, and order tracking — all inside WhatsApp or web chat. Conversational commerce that replaces 10-page checkout flows.
Appointment Booking Bot
Calendar integration, slot availability check, booking confirmation, reminders, and rescheduling — for healthcare, salons, consultations, and services. Reduces no-shows by 40%.
AI/NLP Chatbot
GPT-powered, Dialogflow, or Rasa — natural language understanding that handles free-text queries, intent detection, sentiment analysis, and context-aware responses. Learns and improves over time.
Analytics & Optimization
Conversation flow analytics, drop-off detection, intent coverage gaps, user satisfaction scores, and A/B testing. Continuous optimization to improve resolution rate and user experience.
Chatbot Development Framework
From requirement to deployment in 2-8 weeks.
Discovery & Design
Requirements gathering, user journey mapping, conversation flow design, persona creation, and platform selection. We map every possible conversation path before writing a single line of code.
Build & Integrate
Bot development, NLP training (if AI bot), CRM integration, payment gateway setup, and multi-channel deployment. Weekly demos and feedback loops throughout development.
Test & Refine
QA testing across all channels, edge case handling, fallback responses, human handoff testing, load testing, and user acceptance testing (UAT) with your team. Bug fixes and flow refinements.
Launch & Monitor
Production deployment, monitoring dashboard setup, escalation rules, and 24/7 monitoring for the first 2 weeks. Real-time alerts for failures, unhandled intents, and negative sentiment.
Optimize & Evolve
Monthly flow analysis, new intent training, conversation improvements, feature additions, and analytics reporting. Bots that learn and improve — not set-and-forget.
Chatbots Across Every Channel
We deploy bots where your customers communicate.
Business API chatbots for India's #1 messaging app. Menu-driven and AI flows for support, commerce, and lead gen. 500M Indian users, 98% open rate.
Website
Live chat widgets with bot automation. Tawk.to, Intercom, Drift, or custom implementations. Proactive triggers based on page, time-on-site, and scroll behavior.
DM automation for product enquiries, story replies, and comment responses. Instagram automation handles the flood of DMs that most brands ignore.
Facebook Messenger
Messenger bots for marketing, support, and commerce. Click-to-Messenger ads integration. Still widely used for local businesses and e-commerce.
Telegram
Bot API for communities, notifications, and group management. Popular for tech, crypto, and information-heavy use cases. Inline bots and group automation.
Voice & IVR
Voice bots for call centers and IVR systems. Natural language voice recognition, call routing, and automated resolution. Reduce call center costs by 30-50%.
Frequently Asked Questions
Everything about chatbot development.